Peter Hahn finds the right fit for modernisation and growth with D365 and K3 Fashion

Processing 9,000 to 11,000 orders daily across multiple European markets, Peter Hahn transformed inventory visibility, purchasing and customer service through a unified retail platform powered by Microsoft Dynamics 365 and K3 Fashion.

Peter Hahn, one of Europe’s leading multichannel fashion retailers, embarked on a major transformation programme to move away from legacy solutions and support continued growth across its retail channels. Managing more than 140,000 SKUs across multiple markets, the business needed greater visibility into inventory, purchasing, orders and returns to support its complex fashion assortment of styles, sizes and colour variants.

By consolidating core business processes onto D365, Peter Hahn created a unified platform connecting finance, purchasing, logistics and commerce. The result is real-time access to inventory and order information, improved stock visibility, streamlined purchasing processes and enhanced customer service capabilities across its call centre operations.

A key part of the solution is K3 Fashion, which provides the fashion-specific functionality required to manage style, size and colour variants, as well as seasonal assortments. Embedded within the wider D365 ecosystem, K3 Fashion helps ensure that product data, inventory and purchasing processes are aligned across the business, enabling teams to manage large and complex fashion ranges with greater accuracy and confidence.

The overall transformation has delivered significant operational benefits, including improved inventory visibility, more accurate returns processing, reduced administrative effort and faster access to business-critical information, helping teams make better-informed decisions.

Read the full Microsoft customer story to learn more about Peter Hahn’s transformation and the role of Microsoft Dynamics 365 and K3 Fashion.